📦 Shipping Policy

Last updated: [10-24-2025]

At [MarketMuse], we aim to deliver your products quickly, securely, and efficiently. Please review our shipping policy below for full details on delivery options, pricing, and timelines.

📍 Shipping Regions
We currently ship to the following areas:
✅ Domestic Region: Netherlands, Belgium, Germany, French Southern Territories
✅ EU Region: Other European Union countries listed uring checkout
❌ We do not currently ship outside the EU.

🚚 Shipping Rates & Delivery Times
RegionShipping MethodDelivery TimeCostFree Shipping Over
🇳🇱🇧🇪🇩🇪 Domestic (NL, BE, DE, French Southern Territories)Standard NL / BE / DEApprox. 1 – 7 business days. Delievery fees of €5.95 for orders under €65.00

🇪🇺 EU Countries (Other EU nations)Standard EU ShippingApprox. 5 – 10 business days. Delievery fees of €10.00 for orders under €90.00

📍 Event Pickup (Utrecht, NL)Local Pickup (Event Only)Collected during specified event
(free)

⏳ Delivery times are estimates and may vary due to carrier delays, holidays, or events beyond our control.

🛍 Event Pickup (Offline Events)
During offline events, customers may select “Event Pickup” at checkout. Orders must be collected in person at the event location:

📍 Pickup Location: State a coming event (see event calendar) in Order Description

📅 Pickup Availability: Only during announced event dates in our event calendar

💬 Event dates will be shared via our website and social channels.

📦 Shipping Confirmation & Tracking

🚫 Failed Delivery / Wrong Address
Please ensure your delivery address is accurate when placing your order.
Packages returned due to an incorrect or incomplete address may incur additional shipping fees for resending.

❓ Missing or Delayed Orders
If your order has not arrived within the expected timeframe: